Our cancelation and change policy:
Regular ticket cancelation rules:
- Up to 24 Hours before the beginning of the activity: full refund
- Less than 24 Hours before the beginning of the activity or no-show: NO refund
Regular ticket modification rules:
- Changing departure time up to 24 hours before the beginning of the activity is free of charge.
- Changing departure time less than 24 hours before the beginning of the activity is 5 EUR.
Discounted our tickets bought trough coupons:
- Cancelling is NOT possible.
- Changing departure time 5 EUR.
For any request please contact us by CHAT and do not forget to provide your ticket or booking number and your full address. Amendment is only possible if the fee is settled before the departure time.
Amendment request shall be submitted at least 6 hours before departure time indicated on your ticket.