Our cancelation policy:
Regular ticket cancelation rules:
- Up to 24 Hours before the beginning of the activity: full refund
- Less than 24 Hours before the beginning of the activity or no-show: NO refund
Regular ticket modification rules:
- Changing departure time up to 24 hours before the beginning of the activity is free of charge.
- Changing departure time less than 24 hours before the beginning of the activity is 5 EUR.
Discounted our tickets bought trough coupons:
- Cancelling is NOT possible.
- Changing departure time less than 24 hours before the beginning of the activity is 5 EUR.
For any request please contact us by CHAT and do not forget to give your ticket or booking number.